Customer Service Office Addresses:
Yerevan: 66a Abovyan St., 1/3 Fuchik St., 2 David Malyan St., 41 Artashisyan St., 5 Erebuni St.
Gyumri: 1 Dudko St.
Vanadzor: 2 Nelson Stepanyan St.
In other localities, customer applications are accepted at the respective regional offices of the company’s Commercial Directorate.
To be more accessible to consumers, Veolia Djur CJSC currently operates 7 Customer Service Offices (CSOs) within its system. They are open Monday through Friday, from 09:00 to 17:30.
Hundreds of citizens apply here daily with questions and concerns. These include, in particular, issues such as becoming a new subscriber, obtaining technical specifications for water line construction, changing the name on a residential account, settling outstanding water bills, addressing water and sewer line accidents or blockages, adjusting water pressure, installing or replacing water meters, clarifying the water supply schedule, signing the final act for a construction project, receiving legal explanations, and many other similar matters that individual or corporate subscribers encounter in their daily lives.
Applications are forwarded to the relevant departments of the company immediately after registration, in order to be processed within the timeframes defined by law.
