The purpose of our business is not only economic results, but also improving the environment – ​​in nature as well as in human society. Zero tolerance for unethical behavior, corruption and discrimination is a traditional part of Veolia’s Purpose. We have implemented an effective ethics and compliance program. This helps us promote ethical behavior in society and conduct business in accordance with the rules that are binding on us. Whether it is a legal requirement or a policy that we set on our own initiative to help us adhere to and share our values, these rules are binding on everyone who works for our company. Through our compliance program, we monitor whether we are following the rules and we constantly strive to improve and perfect this program. ## **WHISPLI** Since 2004, our Ethics Committee has been monitoring ethical behavior and investigating any suspicions. It accepts suggestions (also anonymously) via the [Whispli](https://veolia.whispli.com/ethique?locale=hy#refresh) application You can report noticeable potential manifestations of corruption or related abuses to the following email address: am.water.compliance.all@veolia.com ## Our values We have written the values ​​of the Veolia group into the Code of Ethics, and at the same time we have also adopted the Anti-Corruption Code of Ethics. All our employees act in accordance with both codes. Managers also follow the Code of Management Conduct, which is an indispensable tool for building the corporate culture of our company. ![1111](/sites/g/files/dvc2946/files/styles/default/public/image/2025/05/company-core-values_0.png.webp?itok=LVZiNlYs) ## RESPONSIBILITY Veolia aims to actively participate in building **a sustainable society** . It is a key player in the market for services closely linked to the environment and, in this role, accepts responsibility every day for fulfilling general interests, which include in particular: - supporting the harmonious development of the territory, - improving the living conditions of the population affected by its activities and protecting the environment, which is at the center of its interest. Veolia supports the development of its employees' professional competencies, increasing personal safety in the workplace (prevention of occupational accidents), creating a healthy working environment and ensuring the safety of all employees and the facilities managed by the group. In exchange for a responsible approach to its employees, Veolia expects from everyone absolute loyalty and respect for the values ​​and ethical rules set out in the Code of Ethics. **Veolia's activities are always aimed at sustainable development.** ## SOLIDARITY Given that Veolia has set itself the goal of " **taking care of the world's resources** " and that its business activities serve common and shared interests, solidarity is one of its fundamental values ​​in its relations with all stakeholders, with the group striving to ensure that their expectations intersect. **Solidarity is specifically expressed in the solutions that enable the group to provide essential services to everyone. It is one of the main elements of corporate social responsibility.** ## RESPECT **Respect** is the guiding principle of all Group employees and is reflected in compliance with the law, compliance with the Group's internal regulations and respect for others, which means, above all, professional equality and the effort to ensure the dignity of employees. The fact that Veolia respects the law also demonstrates that it has its own moral principles of integrity and honesty. Based on these principles, corruption is considered a criminal offense not only in French law but also in most other national legal systems. ## INNOVATION **Research and innovation** are at the heart of Veolia's strategy, as it aims to create sustainable solutions for customers, the environment and society as a whole. Innovation allows the group to continuously improve the efficiency and quality of its services. ## CUSTOMER ORIENTATION Veolia promotes **transparency and ethical rules** as a condition for building long-term relationships with customers, based on trust, integrity and mutual respect, without any discrimination. Veolia listens to its customers and responds to their technical, economic, environmental and social expectations with appropriate and innovative solutions. Previous Next ## Our codes [ ![ Ethics Guide ](/sites/g/files/dvc2946/files/styles/media/public/image/2025/05/6333.png.webp?itok=RxYrSmiJ) ](https://www.veolia.am/sites/g/files/dvc2946/files/document/2025/05/Ethics%20Guide%20.pdf)[Ethics Guide ](https://www.veolia.am/sites/g/files/dvc2946/files/document/2025/05/Ethics%20Guide%20.pdf) ### [Ethics Guide ](https://www.veolia.am/sites/g/files/dvc2946/files/document/2025/05/Ethics%20Guide%20.pdf) [ ![photo](/sites/g/files/dvc2946/files/styles/media/public/image/2025/05/yhtyhrtuyhruyh.png.webp?itok=vrp1KbaW) ](https://www.veolia.am/sites/g/files/dvc2946/files/document/2025/05/Code%20Anti%20corruption%20EN.pdf)[Anti-corruption code of ethics](https://www.veolia.am/sites/g/files/dvc2946/files/document/2025/05/Code%20Anti%20corruption%20EN.pdf) ### [Anti-corruption code of ethics](https://www.veolia.am/sites/g/files/dvc2946/files/document/2025/05/Code%20Anti%20corruption%20EN.pdf) [ ![photo](/sites/g/files/dvc2946/files/styles/media/public/image/2025/05/dgdhdnh.png.webp?itok=SOdkneRu) ](https://www.veolia.am/sites/g/files/dvc2946/files/document/2025/05/Updated-ENG_Management%20Behaviors%40Veolia.pdf)[Code of Management conduct](https://www.veolia.am/sites/g/files/dvc2946/files/document/2025/05/Updated-ENG_Management%20Behaviors%40Veolia.pdf) ### [Code of Management conduct](https://www.veolia.am/sites/g/files/dvc2946/files/document/2025/05/Updated-ENG_Management%20Behaviors%40Veolia.pdf) [ ![photo](/sites/g/files/dvc2946/files/styles/media/public/image/2025/05/5566.png.webp?itok=GM5lTHLd) ](https://www.veolia.am/sites/g/files/dvc2946/files/document/2025/05/Competition%20law%20compliance%20Guide%20_%20English.pdf)[Competition law compliance Guide ](https://www.veolia.am/sites/g/files/dvc2946/files/document/2025/05/Competition%20law%20compliance%20Guide%20_%20English.pdf) ### [Competition law compliance Guide ](https://www.veolia.am/sites/g/files/dvc2946/files/document/2025/05/Competition%20law%20compliance%20Guide%20_%20English.pdf) [ ![photo](/sites/g/files/dvc2946/files/styles/media/public/image/2025/05/888.png.webp?itok=luazeJk7) ](https://www.veolia.am/sites/g/files/dvc2946/files/document/2025/05/Supplier%20charter.pdf)[Supplier charter](https://www.veolia.am/sites/g/files/dvc2946/files/document/2025/05/Supplier%20charter.pdf) ### [Supplier charter](https://www.veolia.am/sites/g/files/dvc2946/files/document/2025/05/Supplier%20charter.pdf)